Scan your orders.
We try to maximize our efforts to make the ordering process more convenient as possible. Of course, every customer wants to receive the package, expected in the shortest possible time and without further administrative problems. Our goal is to protect our clients from any disappointment and ensure a wide selection, and the utmost confidentiality.
Search for products on the site
It is very easy to find a specific product on the website of the pharmacy. Just open the web site rxdirects.com to display a list of products, or you can use the categories to view products for men and women.
If you are interested in a specific dose of the individual drugs, please refer to the list of doses available (with prices) on the product page.
How can I order?
If you are a new customer, it is not necessary to register, but after you placed the order, you will receive the information necessary to access to your personal account.
Sort through the web site
Online orders can only be made through the official website of the pharmacy. This option is available 24 hours a day, 7 days a week.
Purchases can be made by creating an account, that is, by registering for or as a guest without having to register first.
If you want to buy the product that you are interested in, click on the button “Add to cart”, which is available for every article (however, do not click on it again to buy the product). After clicking this option, the default is added 1 item to our cart, but if we want to order a larger amount, we must change ourselves with what we are interested in. When we add all products to your cart and enter it by clicking on the icon, we automatically receive a summary of our purchases,” which includes the names of the products, their quantity, price, and the total value of the order, excluding shipping costs.
After you have selected the products and confirmed, you will be redirected to a new page where you have to enter the following information:
- Name and surname
- Address
- City
- Postal code
- Country
- Phone
After having accepted the order, and clicked Continue, you will be shown the next step that we need to follow in order to complete our order, for example: select the delivery method and payment method, a summary of all costs and a place for our comments on the order.
In the end, we must give you our address, and your contact information.
If you have an account, we do not need to provide all of the information above when we make a order, because they are added automatically after you have logged in to our account.
After you have completed all the fields, click on the “Confirm order”.
After having accepted the order, a confirmation e-mail will be sent to our e-mail address. Depending on the chosen payment method, we will receive the information necessary to make the transfer via e-mail.
What should I do if the order has been abandoned?
Sometimes our customers are facing this problem. Most of the times it is associated with the withdrawal of money from a credit card. To check the available balance, or ask your operator for bank to open an online transaction (or increase the limit of payment on the Internet) for this credit card. Very often, this can be done online (through the Internet banking system or a mobile application). Then update your account and contact us. You can also try to place a new order on the website with another card and complete the payment by filling in the appropriate fields (number, CVV code, etc).
Complaint
The Pharmacy recommends buyers to check the e-mail received in the presence of the liberators and, in the case of a breach, to prepare the protocol of immediate reporting. In a situation in which the package has visible damage in the package that can affect the quality of the medicinal products, the customer has the right to refuse to accept it, and apotek send the ordered products after received the return.