Terms & Conditions

1. Acceptance of Terms

By accessing and using Rx Directs (the “Website”), you accept and agree to be bound by the terms and provision of this legal agreement. In addition, when using this Website’s particular services, you shall be subject to any posted guidelines or rules applicable to such services.

If you do not agree to abide by the above, you are not authorized to use this platform or fulfillment service.

2. Medical Disclaimer

Never disregard professional medical advice or delay in seeking it because of something you have read on this Website. If you think you may have a medical emergency, call your doctor, go to the nearest emergency department, or call emergency services immediately.

3. User Accounts & Security

To access secure checkout and order tracking, you may be required to create a patient account. You agree to provide accurate, current, and complete legal information during the registration process.

You are solely responsible for maintaining the strict confidentiality of your account credentials and for all activities that occur under your login. You must notify us immediately upon becoming aware of any breach of security or unauthorized access to your account data.

4. Payments & Billing

All posted prices are subject to change without prior notice. By submitting an order, you represent and legally warrant that you are authorized to use the designated payment method and authorize our secure third-party payment processors to charge your order to that account.

For detailed information regarding shipping fees, chargebacks, and return eligibility, please review our comprehensive Refund & Return Policy.

5. Prohibited Uses

You agree not to use the Website in any way that is unlawful, unsafe, or prohibited by these Terms. Specifically, you agree not to:

• Submit false, forged, altered, or fraudulent documentation.
• Use the Website in any manner that could damage, disable, overburden, or impair the underlying infrastructure.
• Attempt to gain unauthorized access to any records, other accounts, or secure databases connected to the Website.
• Use any automated robot, spider, or scraping device to monitor or harvest data from our web pages without prior written consent.

6. Limitation of Liability

In no event shall the Company, nor its directors, employees, partners, agents, suppliers, or fulfillment affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of, or inability to access or use, the Website and its services.
• Any conduct or content of any third party on the Website.
• Unauthorized access, use, or alteration of your secure transmissions or personal content.

7. Governing Law & Corporate Entity

These Terms shall be governed and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law provisions. Our primary fulfillment logistics are based in Matawan, New Jersey.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.