Privacy Policy
Last Updated: May 15, 2026
1. Introduction
Welcome to Rx Directs (“we”, “our”, or “us”). We are deeply committed to protecting your personal information and your right to privacy. Because we provide pharmaceutical services and medications, we hold your personal and medical data to the highest standards of security and confidentiality.
This Privacy Policy governs the privacy policies and practices of our website (rxdirects.com) and explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, place an order, or otherwise interact with our services. This includes:
- Personal Details: First and last name, email address, phone number, and physical billing/shipping addresses.
- Medical & Prescription Data: Information relating to your health conditions, prescription records (Rx), and consultation notes required to safely fulfill your orders.
- Payment Information: We collect data necessary to process your payment (e.g., credit card number, crypto wallet addresses). Note: All payment data is stored and processed by our secure third-party payment processors.
- Device & Usage Data: IP address, browser type, operating system, and data on how you navigate our website.
3. How We Use Your Information
We use personal information collected via our website for a variety of business and healthcare purposes, including:
- Fulfilling and managing your orders, payments, and returns.
- Verifying the validity of your prescriptions via our licensed network of professionals.
- Sending administrative information, such as order confirmations, shipping updates, and policy changes.
- Providing customer support and responding to inquiries.
- Protecting our website against fraud and unauthorized transactions.
4. Data Sharing & Third Parties
We do not sell or rent your personal or medical information to any third parties for marketing purposes. We only share information with third parties in the following situations:
- Healthcare Providers: To verify your prescription and ensure your medication is safe for you to take.
- Service Providers: We may share data with vendors who perform services for us, such as payment processing, data analysis, email delivery, and secure shipping carriers (USPS, FedEx, UPS).
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or court orders.
5. Data Security
We implement bank-grade security measures to maintain the safety of your personal and medical information. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases, accessible only by authorized personnel bound by strict confidentiality obligations.
However, please remember that no transmission of data over the internet or any wireless network can be guaranteed to be 100% secure.
7. Your Privacy Rights
Depending on your location, you may have specific rights regarding your personal information, including:
- The right to request access to the data we have collected about you.
- The right to request that we correct inaccuracies in your personal data.
- The right to request deletion of your personal data (subject to legal and medical record retention requirements).
- The right to opt-out of marketing communications at any time.
8. Contact Us
If you have any questions or comments about this Privacy Policy, or if you wish to exercise your privacy rights, please contact our Data Protection Officer at:
Rx Directs Corporate Office
1001 Wellington Place
Matawan, NJ 07747
Phone: +1 (206) 746-1561
Email: contact@rxdirects.com